Fantastic opportunity to join a growing and expanding ladies’ footwear and accessories whom are looking for a bright, young person to help run the our Ecommerce website and deal with customer enquiries. Someone with great communication skills whom is more than happy to speak on the telephone, email customers and comfortable with all aspects of being part of a small business and getting involved where required
There will be a lot of teamwork and it’s an exciting time for the business.
Work alongside the Founder, Designers, Ecommerce team
Processing online orders on a daily basis
Analysing sales and keeping stock records for all orders
Providing customer service via email and telephone - being first point of contact
Liaising with courier and delivery services
Assisting with Ecommerce for product upload, content, PR and Marketing activities
Providing administrative and clerical support within the studio
Ad-hoc administrative tasks
Be well organised and be able to multi-task & prioritise
Be a team player
Possess very good customer service skills
Have strong computer skills, proficient in Microsoft Excel, Word & Outlook
Possess excellent attention to detail, being numerate & accurate
Excellent communication skills
Have a well-developed analytical approach and problem-solving capability
Have an interest in ladies fashion and footwear
Outgoing, confident and enthusiastic.
We are working with a luxury manufacturer of high end bespoke lighting whose clients include boutique hotels, restaurants. The organisation is looking for an established Sales Manager for the UK and Europe responsible for driving sales, managing and expanding existing customer base, managing Nationwide agents and developing up new sales channels as the company looks to aggressively targets to develop their sales across the UK and London in particular.
Key Responsibilities: -
Overseeing, implementing and developing an effective sales strategy to achieve company targets.
Seeking out new opportunities to develop untapped sales streams.
Managing the agent and distribution network across the UK with a strong focus on London ensuring sales targets ad KPI’s are met.
Develop excellent customer relationships in person, constant telephone calls, face to face meetings and other sales activities.
Expanding the distribution network through agents, dealers, trade clients and other customer bases.
Driving new products into existing and new markets.
Attending national trade shows and some international trade shows where required to support UK sales.
Producing monthly sales reports.
Ensuring a high level of customer retention, focus and satisfaction.
Consistent London and UK travel.
Key Requirements: -
Strong understanding of the luxury bespoke environment.
A minimum of 8 years’ experience of developing a sales region increasing, customer retention and sales channels.
Have an ambitious attitude and have the vision to make the UK sales grow under your leadership.
You must be an enthusiastic, organised person with a passion for design and will relish the chance to operate in a successful luxury, design led company.
Proven track record of driving and closing sales.
Strong presentation, communication and negotiation skills.
An outgoing personality with great interpersonal skills.
Good project management.
Excellent knowledge of Microsoft Office and a CRM database.