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    Retail Operations

    Events Assistant

    competitive

    We have been retained on an  exciting opportunity for a hard-working events assistant with a keen interest in the luxury sector and some proven event management experience to join a dynamic London team assisting and reporting to the Head of Events.

    This is a fantastic  opportunity for a proactive and initiative-driven individual looking to join the luxury sector working in a small team, and engaged in every aspect of the business with the main focus on the broad calendar of events that the business is involved in.

    Responsibilities

    • Assisting the Event Manager to manage and execute the annual calendar of events of over 50 events including dinners, lunches, receptions, seminars, breakfast briefings, report launches and the annual awards
    • Work closely with the communications and content team on the preparation of invitations and publicity materials
    • Manage RSVPs and curate guest lists where appropriate
    • Events each week on the progress of the event
    • Manage on-the-day setup and running of the event
    • Update the CRM database  Assist the senior team with sourcing, approaching and briefing speakers
    • Coordinate speaker and VIP guests’ requirements such as travel
    • Manage a range of smaller events from start to finish, taking full responsibility and overseeing all aspects of  event management, logistics, external suppliers, communications and guest lists: liaising with event venues; event sponsors
    • Post-event reporting and feedback gathering

         Experience

     

    • University degree educated or equivalent required
    • 6 months to a year event management experience
    • Excellent written, verbal and communication skills
    • Proven organisational skills
    • An interest in the luxury sector desirable
    • Must have strong proven knowledge of Microsoft Office, Outlook, Excel and Google Docs
    • Knowledge of social media, Mailchimp, Survey Monkey & Eventbrite
    • Organised, time-oriented, and able to work with and manage schedules and deadlines
    • Confident in building relationships with senior figures up to Board level
    • Strong communications skills, both written and verbal
    • Accurate with a meticulous attention to detail
    • Flexible, able to think quickly and solve problems in a calm and considered manner
    • Strong team player to work in a small, hardworking team

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    CONSULTANT
    Nicole Vohs
    Retail Operations

    Personal Assistant

    competitive

    We have been retained by our client whom are a growing and exciting Luxury brand whom have a newly created position for an experienced Personal Assistant duties include drafting emails and other communications, proactively prioritising and planning the diary and mailbox, ensuring scheduling and follow up of diary items, planning events and travel logistics, managing meetings and note taking, conducting desk research and other duties. Excellent writing, communication and organisational skills are paramount, with the ability to anticipate the administrative needs of a busy CEO and to work with integrity and discretion when dealing with confidential information. An interest in the business of luxury is an advantage.

    The applicant should have a strong understanding of Luxury and have the ability to work within a fast paced entrepreneurial environment with a demanding schedule consisting of press shows, meetings, corporate events, general diary management and raising the overall profile of the CEO.

     

      Key Responsibilities:

     

    • Attending events with the Owner/Creative Director and preparing presentations where possible
    • Screening phone calls, enquiries and requests, and handling them when appropriate;
    • Meeting and greeting visitors at all levels of seniority;
    • Event co-ordination, managing the RSVPs for events hosted by the CEO, RSVP to all business invitations as directed, managing guest lists, etc.
    • Managing the CEO’s databases; contacts, filing and retrieving documents and reference materials. Maintaining required records for the CEO, making sure essential data and records are kept securely.
    • Article research and sourcing where necessary.
    • Managing expenses.
    • Booking travel and accommodation for UK and overseas trips
    • Arranging the weekly team meeting and the quarterly board meeting, ensuring that all attendees are aware of details and that any relevant paperwork is produced, checked, co-ordinated and distributed in time. Accurately recording minutes of the meetings and distributing accordingly
    • Producing general correspondence to both internal and external stakeholders.
    • Organising and maintaining diaries and making appointments;
    • Dealing with incoming email and managing where possible on behalf of the Creative Director/Owner;
    • Carrying out background research on event venues and presenting findings;
    • Preparing documents, briefing papers, reports and presentations for meetings;
    • Organising and attending meetings and ensuring the manager is well prepared for meetings;
    • Liaising with High Net worth individuals, peers from other organisations and internal staff.

    Key Requirements:

     

    • Previous experience working within a fast paced fashion environment
    • Experience working for a high profile business owner
    • Excellent verbal, written  & interpersonal skills
    • Good knowledge of MS Office Packages with minimum intermediate level Excel skills.
    • Proactive and confident problem-solver with a ‘can do’ attitude and can work off their own initiative
    • Ability to work accurately under pressure and to tight deadlines, demonstrating excellent organisational skills
    • Evidence of being a proactive, self-starter who can manage changing priorities in a busy environment
    • Relevant qualifications

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    CONSULTANT
    Nicole Vohs
    Retail Operations

    Head of Communications (Fixed Term)

    Excellent

    A fantastic opportunity for a Communications Expert (Head of Communications) to join an established sector body on a fixed-term contract for the luxury Market covering all industries, the role will be responsible for devising, leading and delivering B2B comms campaigns reporting into the CEO of the business. Experience of public affairs policy and comms would advantageous with relevant experience and existing relationships with luxury, business and trade media contacts.

     

    Responsibilities

     

    Split between public relations and public affairs, the Head of Communications is equally adept at creating and ensuring the adoption of all corporate and public affairs narrative and messaging as they are leading campaigns and media engagement to drive awareness to the press and amongst other target audiences

    • Develop communication plans and strategies around a calendar of initiatives, launches and the Sector Luxury  Awards.
    • Write and evolve the Organisation  key messages, corporate narrative to reflect the organisation’s vision, strategy and membership offering including: policy and public affairs messages; the role of the Organisation within the luxury sector and wider UK business community and the work that it does for the sector on behalf of members.
    • The Head of Communications works closely with the CEO and Director of Public Affairs and International to develop integrated strategic communications that develop and articulate on policy issues facing the luxury sector including engagement with relevant government departments, fellow sector bodies and senior executives within Organisations  membership
    • Be responsible for the reputation of the business, financial and trade media, with a constant with media and press
    • Act quickly and tactically to increase share of voice around sector and wider businesses news and related sectors events as they happen.
    • Be first point of contact for media enquiries and interview requests; create briefing notes for interview, media meetings and speaking engagements.
    • Develop written materials - press releases, reports, messaging guidelines, Q&As, briefs, presentations and story pitches etc.
    • Implement an effective engagement plan for the CEO and senior executives – press, speaking opportunities and thought-leadership.
    • Work with the Content team to create content the business initiatives and events including filmed content/vox pops, programmes, brochures and other printed collateral.
    • Represent the business at events (including member, government and wider business)
    • Brief and manage external agencies and partners.

    Experience

    • You will combine a high level of judgement, professionalism and love of communications with the ability to use different strategies and channels to achieve communications goals.
    • Be passionate and knowledgeable not only about British luxury brands from a consumer perspective, but also the business of luxury and issues, challenges and opportunities facing the sector.
    • Be skilled in both communication strategy and operations.
    • Have excellent written communication skills and the ability to write clearly across different channels and for a variety of audiences.
    • Have excellent interpersonal skills and enjoy bringing people together – delivering the business communications objectives.
    • Have relationships with journalists across a variety of publications and the capability to develop and share new relationships to benefit the organisation and its executives.
    • Have up-to-date knowledge of the news and political landscape and issues facing the sector with the ability to assess the impact they have on the Luxury Sector, its business and its members.
    • Have a minimum of 8 years’ experience in an equivalent role preferably within the luxury sector or a trade association.
    • Content creation is an increasingly important activity for the organisation and the Head of Communications works alongside the Content team to increase the quality and reach of communications to create better awareness of activities across all owned and earned channels including the luxury daily digest, website and social media
    • Experience of working within a small team with a flat structure
    • Experienced in maintaining a tight budget and taking a hands-on approach to delivering campaigns.

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    CONSULTANT
    Matthew Vohs
    Retail Operations

    Head of Events

    £45 000

    A fantastic opportunity for an Senior Event Manager (Fixed Term) to join a luxury affiliate organisation responsible for collectively bringing together Luxury brand members across all industries staging major high profile events covering important topics and high profile networking gatherings. The role will be re reporting  into the CEO and also work with the business communications and content team on communicating, marketing, and PRing the events, identifying attendees and sourcing speakers. The successful candidate will be responsible for managing budgets, guest lists, liaising and identifying Key Note speakers.

     

    Responsibilities

     

    • Plan, manage and execute the annual calendar of events including dinners, lunches, receptions, seminars, breakfast briefings, report launches and the annual awards
    • Manage on-the-day setup and running of the event
    • Manage RSVPs and curate guest lists where appropriate
    • Work with the Head of Membership to identify opportunities for relevant event content and innovative event spaces from within the membership
    • Assist the senior team with sourcing, approaching and briefing speakers
    • Coordinate speaker and VIP guests’ requirements
    • Draw up and manage events budgets, including forecasting costs and budget reconciliation
    • Oversee all aspects of event management, logistics, external suppliers, communications and guest lists
    • Setting event timelines and project plans and communicating this to the rest of the team 
    • Responsibility for maintaining & negotiating venue barter agreements and relationships
    • Update the CRM system and assisting the communications team on updating event web pages
    • Assist the Walpole team with sourcing prospective members and sponsors
    • Post-event reporting and feedback gathering

    Experience

     

    • 6+ years’ event management experience
    • Conference and Awards event management experience 
    • Knowledge of Microsoft Office (Excel, PowerPoint, Word) and Google Sheets
    • Experience in managing large and complex event budgets 
    • Knowledge of using Mailchimp, SurveyMonkey, Eventbrite and Salesforce
    • Experience in managing and training junior staff
    • Previous experience working for a membership organisation
    • Previous experience working for a luxury brand
    • Previous experience working for a luxury brand
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    CONSULTANT
    Matthew Vohs
    Retail Operations

    Prototype Engineer

    £28,000 - £30,000

    We are working with a very successful and growing national and international in house design and development business for retail display, whom work with large retailers and brands in bringing their products to life.
    They have a new opportunity for Prototype Engineer and QC Inspector who will be responsible for supporting the daily activity of our Prototype Workshop with builds for client sign off. Working with the Workshop Manager and Design teams to produce and develop prototypes from wood, metal and plastics.
    The candidate will be required to work cross functional across the team to carry out QC inspection of orders placed with suppliers, mainly UK based with the potential for some Eastern Europe (EE) visits. The remit will involve working directly with Project Buyers and Technical Designers to check quality and report quality issues on production orders.

    Key Responsibilities:-

    Reporting in to Technical Design Manager.
    Development of prototypes with the Technical Design team, feeding back changes and recommended improvements from a functional and manufacturing point of view.
    Working with the Project Managers and Project Buyers to ensure prototypes are built on time and produced to budget.
    Working closely with our UK supply base to ensure that the manufactured products meet company and customer requirements by means of visual verification and dimensional inspection techniques to approved drawings and specifications.
    Assembling and building prototypes either from components supplied in or to both technical drawings and hand sketches using tools and suitable methods. This will involve the operation of key plastic machinery: CNC router, plastic laser cutter and hand tools; modification of metalwork using relevant hand tools and moderate electrical wiring / LED lighting for illuminated units.
    Estimating the cost of producing prototypes in-house.
    Travel to client’s premises when required to build and present prototypes.
    Manufacturing and assembly of short run production units and where required using additional staff to support.
    General support of the Workshop function, including collections and deliveries.
    Supporting the Workshop Manager with small maintenance jobs for both the Workshop and Office buildings.
    Working directly with the cross functional team of Project Buyers to check quality and report on quality issues on production orders placed in UK suppliers.
    Producing QC reports for every factory visit, ensuring all quality issues and corrective actions are documented and reported.
    Working closely with the UK supply base to ensure that manufactured products meet company and customer requirements by means of visual verification and dimensional inspection techniques to approved drawings 7 specifications.
    Ensuring you are working to the most up to date mechanical drawing specifications and supporting documentation.
    Reviewing drawings and specifications on new projects to establish and highlight any potential problems such as level of finish, critical dimensions, etc. Reporting concerns to the Project Buyer and assisting in rectifying any issues.
    Inspecting prototypes and first off samples from production tooling, reporting back to the Project Buyer and Technical Designer and briefing the supplier’s quality personnel on the critical items to be checked during the production run.
    Assisting with the building of first off units, working with Technical Designers to spot any potential long-term quality issues at an early stage.
    Monitoring the factory’s QC procedures to ensure they are providing adequate quality inspections on each project and performing spot checks during production runs in line with the quality standards.
    Supporting the EE QC function on occasions by travelling to EE suppliers to check quality and produce QC reports on production orders.

    Key Requirements:-

    2+ years working in an engineering role.
    College Degree, Diploma or HND in an Engineering discipline.
    Excellent attention to detail.
    An understanding of process flow and relevant manufacturing processes with strong technical awareness.
    Practical with a positive approach and the ability to problem solve and think laterally.
    Flexible with working hours, available to travel UK wide & on occasion, to EE.
    Computer literate with a good user’s level of Microsoft packages including Word and Excel.
    Good communicator, able to get ideas across and manage expectations in a non-confrontational manner.
    Self-disciplined with good time management.
    Full UK driving licence.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Matthew Vohs
    Retail Operations

    PR Manager

    £30,000 - £35,000

    We are working with one of the UKs fastest growing independent Womenswear footwear brands, endorsed and worn by celebrities and VIPs. The Herrtfordshire based brand are looking to recruit a talented and passionate Marketing and PR Manager to join their team during this exciting time as it develops and grows its presence in the UK launch their new US website. This is a key position for our client who are keen to speaking with individuals who can articulate and be passionate about the brand and devise Press Releases for new product Launches.

    Key Responsibilities:-

    Developing and implementing marketing campaigns and achieving coverage in national media.
    Identifying new marketing and business opportunities.
    Generating new leads and growing customer-base.
    Development and maintenance of relationships with press, brand ambassadors and other contacts.
    Creating and writing press releases.

    Key Requirements:-

    Excellent communication skills.
    Strong relationship building and networking skills.
    Excellent copywriting skills to articulate the brand Understanding the brand and value.
    Strong and confident personality.
    BA/MA educated.
    Excellent articulation skills.
    Experienced with CRM.  

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Nicole Vohs
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