Matthew Vohs
JOB DESCRIPTION
Fantastic opportunity to join a growing and expanding ladies’ footwear and accessories whom are looking for a bright, young person to help run the our Ecommerce website and deal with customer enquiries. Someone with great communication skills whom is more than happy to speak on the telephone, email customers and comfortable with all aspects of being part of a small business and getting involved where required
There will be a lot of teamwork and it’s an exciting time for the business.
Key Responsibilities:
Work alongside the Founder, Designers, Ecommerce team
Processing online orders on a daily basis
Analysing sales and keeping stock records for all orders
Providing customer service via email and telephone - being first point of contact
Liaising with courier and delivery services
Assisting with Ecommerce for product upload, content, PR and Marketing activities
Providing administrative and clerical support within the studio
Ad-hoc administrative tasks
Key Requirements:
Be well organised and be able to multi-task & prioritise
Be a team player
Possess very good customer service skills
Have strong computer skills, proficient in Microsoft Excel, Word & Outlook
Possess excellent attention to detail, being numerate & accurate
Excellent communication skills
Have a well-developed analytical approach and problem-solving capability
Have an interest in ladies fashion and footwear
Outgoing, confident and enthusiastic.
Apply Now