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    Retail Operations


    Competitive DOE

    Our client, a reputable and established fashion supplier to the highs street, is looking for an enthusiastic, articulate and confident professional to work as their Receptionist.

    You will be responsible for the general maintenance of the reception, making arrangements for any meetings and answering the phones.

    Key Responsibilities:- 

    The first point of call for the business.
    Answering the phone - managing 10 lines at once.
    Signing for parcels.
    Arranging breakfasts, lunches and drinks for meetings or events.
    Dealing with Directors and any queries they may have.
    Ordering and maintaining sationary stock. 
    Phone list and general admin working with office manager.

    Key Requirements:- 

    Professional telephone manner.
    Articulate and well spoken.
    Well presented.
    Enthusiastic with a can do attitude.
    Computer literate.
    Property facilitator experience.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

    Nicole Vohs
    Production & Technical

    Jersey Garment Technologist

    Up to 45,000 DOE

    Our client, a large reputable supplier has an opportunity for a Jersey Garment Technologist to join their dynamic team.

    You will be responsible for fitting and sealing all garments for this customer, keeping specs and paperwork up to date and you must be a good problem solver and communicator.

    Key Responsibilities:

    Understanding of seasonal trends, blocks and fabrics.
    Oversee the garment sealing process including attending fitting sessions with buyers, noting alteration and amendment instructions, checking sketches and trimmings and ensuring finished garments meet customer requirements.
    Carry out fabric testing to ensure cloth is appropriate for the garment, quality is maintained, difficulties relating to fabric requirements are avoided and the cloth conforms to customer specifications.
    Understand customer systems and processes from sealing to production.
    Maintain up to date paperwork and schedules ensuring that the work of the department is fully documented and delivery dates are met.
    Responsible for the fitting and sealing of garments from order stage through to Gold seal. 
    Chase red seal and gold samples back from the factory in plenty of time for fit meetings.
    Makes and attends fit appointments with relevant customers at the beginning of every week. 
    Prepare garments for fit appointments…spec and check all to customer requirements.
    Follow up and chase back comments and samples after meetings.
    Work closely with the pattern cutters to ensure customer requirements are achieved accurately.
    Dealing with factory and production queries.

    Key Requirements:

    3 – 4 years’ experience within jersey.
    Passionate about attention to detail.
    Strong communicator.
    Team player and able to work under pressure calmly.
    Understanding a workroom environment.

    Nicole Vohs
    Production & Technical

    Beauty Packaging Technologist

    Competitive DOE

    An opportunity for a Beauty Packaging Technologist to join one of the UK’s leading retailers.

    You will be responsible for ensuring all packaging is in line with emerging trends and managing the adherence to product safety, compliance and ethical standards.

    Key Responsibilities:-

    Deliver the product innovation strategy, from a packaging perspective, driving commercial customer focussed benefit and in line with business unit priorities and legal requirements.
    Keep up-to-date with the latest packaging industries trends in materials, components, print and product formats.
    Influence sourcing and product improvement strategies.
    Support management of and delivery of margin improvement to meet the needs of the business.
    Delivering clear specifications on product briefs, packaging formats, packaging testing requirement, Plan A and legal policies.
    Develop and approve fit for purpose packaging formats.
    Ensure that all relevant packaging testing documentation is available and accurate.
    Compare products against competitors to ensure a market leading position.
    Manage adherence to product safety, compliance and ethical standards in line with legislation and corporate policy.
    Monitor customer feedback around Quality packaging and build into ongoing product development strategy.
    Carry out ongoing cost engineering at development stage to ensure all products are optimised commercially.
    Drive down costs at all stages of development to ensure investment is only made when needed or for the need of the customer.
    Work alongside the technical teams to collate data, approve and implement course of action in the event of an issue.
    Maintaining up to date standards on internal systems by using in depth industry knowledge.
    Act as an ambassador, promoting packaging innovation and quality internally, to customers, and within the industry.

    Key Requirements:-

    Minimum 5 years’ experience in the field of beauty manufacture and related packaging and print technologies.
    Experience with customer facing carton construction, decoration and sourcing.
    Ability to work independently across multiple projects simultaneously.
    Able to multi task whilst working to tight deadlines and remaining innovative.
    Excellent communication skills across functions; internally and externally.
    Can interpret customer data to shape future product development strategy.
    Experience of briefing and specifying projects with Buying to create product briefs.
    Ability to work across a varied supply base.

    Nicole Vohs
    Production & Technical

    Technical Lead

    Up to £85,000 DOE

    Our partnered client, a globally recognised and reputable retailer have an exciting opening for a Technical Lead to going their ever-growing team.

    You will be delivering quality, innovation, safety, compliance and ethics that will differentiate this retailer from others as well as setting and maintaining technical standards.

    Key Responsibilities:-

    Balancing and effectively manage technical responsibility.
    Developing an innovation strategy with the rest of the team whilst putting the customer at the centre and aligning back to the commercial strategy for the business area.
    Coaching and managing technical resources within the business area.
    Identifying and acting on training and development needs.
    Protecting the business area from product safety, compliance and ethical issues in line with legislation and policy.
    Setting and maintaining technical standards across the business area and ensuring that these standards are frequently and clearly communicated to all stakeholders involved in the design, product development and production processes.
    Working with sourcing offices to maintain up to date knowledge of technical capability the supply base within the business area.
    Regularly sharing applying knowledge and expertise of fabric, construction and technical innovation to develop products that better meet the needs of the customer.
    Champion the integrity of product data on systems.
    Lead global processes and coaching and providing direction to UK Technology peers and sourcing offices globally to drive compliance to agreed ways of working and standards.

    Key Requirements:-

    Ability to lead, coach and manage people to support development and drive success.
    Can balance technical standards with the commercial needs of the business.
    Expert in the field of technology including manufacturing, fit, construction of fabric and raw materials.
    Ability to provide technical leadership and direction across different departments.
    Multi tasked orientated working to tight deadlines while maintaining entrepreneurialism
    Analytical skills, championing and leveraging data and can shape future strategy.
    Experience in briefing and specifying direct design sourced product.
    Strong communication skills.
    Highly organised.

    Nicole Vohs
    Buying, Merchandising & Sales

    Senior Sales Manager

    Up to £60,000 DOE

    A fantastic opportunity for a Senior Sales Manager to join a large reputable womenswear supplier.

    You will be responsible for the upkeep of morale in the team, monitoring KPIs and negotiating terms and prices with customers.

    Key Responsibilities: -

    Motivating and driving the team, ensuring targets are met Keeps track of team KPIs especially contribution and achieved gross margin.
    Ensuring a high level of pro-activity and urgency during the sales process.
    Preparing Monday sales meetings and sharing retail feedback and newness relevant teams can trade from.
    Selling styles to the customers and negotiating prices and delivery terms.
    Able to re-negotiate terms if a problem arises.
    Monitoring in-store performance and reacting promptly to rates of sales and customer feedback.
    Trading within season and keeping the lead with emerging trends and fabrications.
    Tracking orders and providing year on year on a customer bases for purpose of budget capacity planning.

    Key Requirements: -

    Managing margin and contribution efficiently.
    Strong presentation and communication skills.
    Able to negotiate with clients, suppliers and factories.
    Training, motivating, coaching and influencing others.
    Highly organised.
    Able to build and maintain strong relationships.
    Can manage a team.
    Can easily coordinate with other departments.

    Nicole Vohs
    Production & Technical

    Fabric Manager

    Our partnered client, one of the leading womenswear suppliers have an exciting opportunity for a Fabric Manager to join their growing team.

    You will be negotiating and building relationships with mills and agents, working closely with the design and sales teams in emerging trends and actively identifying issues with fabric.

    Key Responsibilities:-

    Working together with sales and design teams to source suitable fabrics for clients’ needs.
    Identifying mills and agents and establishing relationships.
    Coordinating with fabric agents and mills to ensure fabric is correct for end use.
    Negotiating with mills if problems arise by agreeing the best way to proceed.
    Advising production teams on how best to resolve fabric issues.
    Alerting sales and design teams in advance to potential problems before fabric is booked.
    Working closely with mills to achieve the best possible technical performance.
    Suggesting ways to modify fabric into price when necessary.
    Understanding issues that arise in fabric production and suggesting methods to improve.
    Alerting the sales and design team to emerging trends. 

    Key Requirements: -

    3 years’ fabric experience at a womenswear supplier.
    Thorough knowledge of fabric testing and manufacturing.
    Understanding customers technical performance expectations.
    Able to negotiate on behalf of the sales team when necessary.
    Can train, motivate and coach others.
    Cooperates well within a large team even when they have competing objectives.

    Nicole Vohs
    Buying, Merchandising & Sales

    Senior Merchandiser

    Competitive DOE

    We are working with a very exciting and rapidly growing contemporary jewellery brand whom are looking to recruit an exceptional Senior Merchandiser to join their dynamic team.
    You will be responsible for maximising sales and profit across all channels via effective stock management and analysis.
    They are looking for an ambitious and driven individual who aspire to play an active role in driving their brand through the next phases of their growth.

    Key Responsibilities: -

    Develop strong merchandising strategy to optimise growth and maximize sale opportunities.
    Plan and manage the OTB to meet sale and margin targets across all channels.
    Support sustainable growth by forecasting, planning and monitoring stock levels.
    Collaborate with the Buying team to create a competitive and profitable range plan.
    Analyse and report product sale through performance while tracking key market trends to identify new opportunities and suggest changes when needed.
    Build out and manage a world class Merchandising team to support high growth phase of the business.
    Create and monitor the WSSI to track internal KPIs and maintain control over stock levels.
    Forecast and propose stock buys and collaborate with the Buying team to deliver optimal stock position at all times.
    Collaborate with key stakeholders in the company, review and create processes to deliver maximum accuracy on stock position at any given time.
    Work as a pair with the Buying team to ensure a commercial and competitive product mix while achieving desired margins.
    Assist internal finance team in keeping track on stock levels across all channels.
    Work closely with e-commerce and retail teams to ensure maximum trading performance.

    Key Requirements: -

    Minimum 5 years’ experience as a merchandiser in a multi-channel brand.
    Proven team building and management experience.
    Excellent problem-solving and communication skills.
    Strong attention to detail.
    Highly analytical and numerate.
    Ability to perform under pressure and work in a fast-paced environment.
    Capability to work autonomously, to take full responsibility and make sound decisions.

    Matthew Vohs

    Digital Marketing Executive

    Up to £28,000 DOE

    This Central London based opportunity is an extremely varied role, reporting into the Founder and Creative Director to drive the brand to its full growth potential. You will focus across all areas of digital marketing with a focus on social media, traffic generation, customer acquisition, conversion and retention using strong analytical and ROI KPIs. Must have 3 years ecommerce experience (especially in social media) within fashion.

    Key Responsibilities:-

    Create marketing campaigns and produce weekly reports to monitor performance across all digital channels.
    pload content to the homepage, partner website and blog pages of our website to coincide with the marketing calendar. 
    Undertake checks across the websites and marketplace partners to ensure agreed targets met or action taken to achieve agreed results. 
    Monitor the Facebook/Instagram/other programmes approving publishers and provide updated content to the channel on a regular basis. 
    Work with the creative director to produce relevant imagery for the social channels to ensure strong customer engagement and deliver agreed revenue targets. 
    Upload copy, images and cross-selling for all products ensuring information is accurate, detailed and consistent across the site. 
    Manage our market place partners by ensuing product feeds are accurate and orders are placed in a timely manner. 
    Visual merchandising of products across the website to drive engagement and conversion. 
    Monitor the competitive landscape and feedback analysis to wider team. 
    Ad hoc tasks to support the business. 

    Key Requirements:-

    3 years ecommerce experience (especially in social media) within fashion. 
    Highly analytical and organised, with a keen eye for detail and flexible with tasks given. 
    Excellent written and verbal communication skills. 
    Good time-management skills along with the ability to multitask. 
    Computer literate with excellent knowledge of Microsoft office.
    An understanding of Shopify and Photoshop would be an asset.

    Matthew Vohs

    Digital Marketing Manager

    V&C Fashion and Retail specialists are looking for a Digital Marketing Specialist to join the business to help develop, build and support our growing clientele of Brands and Retailers across all aspects of their digital growth, from Search Engine Optimisation (SEO), PPC Digital Advertising to Paid Social Marketing.

    The individual will be required to manage and set-up the Digital Marketing activity for the business, including installing a social media dash board, Google Analytics and other tools, working closely on our fashion brands in executing their marketing objectives.

    Must have an understanding of the fashion retail sector, working on PPC and paid and organic social media campaigns with a creative eye and hands on attitude to develop alluring campaigns. 


    Build the client online brand presence
    Increase sales and conversions
    Launch new products and services
    Understanding every element of the digital marketing activity whilst working in harmony
    Map connections, identify current and potential audience and plan how to reach them
    Manage and optimise PPC campaigns
    Put measurement and reporting systems in place
    Look at team and resources and see where extra support or coaching is required

    PPC Campaigns:-

    Providing instant visibility of the customers PPC Account Management
    Taking on the management of PPC Advertising campaigns on Google and Bing platforms and optimising spend to achieve maximum results
    Goggle Certified
    Competitor analysis/research
    PPC proposals
    Campaign creation
    Monthly campaign management
    Landing page split tests
    Conversion rate optimization
    Suggesting new products/advertising opportunities
    Managing online review profiles

    Paid Social Media and SEO:-

    Create and manage social media accounts for clients across a range of platforms
    Regular and effective engagement with customers increasing trust in a brand
    Managing social feeds for a range of clients and Social media audits
    Original content tailored to various platforms including Facebook, Instagram, Twitter, LinkedIn and YouTube
    Creating social media strategies to help clients reach a larger audience
    Art direction for all social asset shoots
    Setting up and evaluating paid spend
    Content calendar creation
    Day to day community management
    Producing analytical social/data report
    Managing social budgets.
    Performing keyword research and trend analysis to identify areas of growth and improvement
    Implementing good SEO practices across departments
    Reporting on the effectiveness of both organic and paid search campaigns, using and employing the appropriate tools
    Identifying and implementing site improvements
    Driving effective resolution to online performance issues

    Matthew Vohs

    Web Developer

    £40,000 - £45,000

    Magento developer required for our client, a very fast paced premium jewllery brand. You’ll be working within the growing ecommerce team in this new role!

    Your core focus will be Magento website development and you will manage a varied workload; building and maintaining websites – front and backend so knowledge of hosting environments and basic server maintenance would be advantageous.

    The ideal candidate will have 3+ years Magento development experience and have multiple Magento 2 builds under their belt, backend and frontend development expertise, experienced using git source control, competent in PHP, CSS, JavaScript and jQuery, and HTML, and have created websites using Magento 1 & 2. 

    Key Responsibilities and Requirements:- 

    To provide leadership in Magento 2 development, best practices, features, extension development and architecture design.
    Experience using PHP to create and consume web services (e.g. SOAP, REST)
    Expert knowledge in design and implementation of ElasticSearch platform
    To provide clear technical advice to team members
    Strong analytic and problem solving skills.
    Good knowledge of CSS and CSS pre-processors like Less and SaSS Analyse, design, code, debug, test, document and deploy applications
    Capture functional and non-functional requirements
    Certified Magento developer credentials strongly preferred
    Experience with release building and deployment software
    Contribute in the delivery of clear and concise requirements specifications
    Proactively identifying, communicating and addressing technical risks
    Ensuring your code is thoroughly tested and well documented
    Able to work with external development teams and alone

    Bethanie Crisp
    Buying, Merchandising & Sales

    Store Assistant

    £20,000 - £25,000

    We are looking for a number of passionate Sales Individuals to join a high profile luxury boutique!

    Keen to speak with driven, proactive and ambitious individuals with previous experience in luxury retail.

    In addition to a competitive basic salary you will receive great commission, bonus and benefits for achieving monthly sales targets!

    Key Requirements: - 

    Achieve personal and group sales goals
    Build and maintain new and existing customer relationships
    Ensure a high level of customer service through extensive product knowledge
    Understand, communicate and represent the brand
    Assist in maintaining immaculate store presentation standards
    Ensure all sales and operational policies are followed
    A minimum of 2 years' experience in luxury retail
    Strong selling and customer relations experience
    Multilingual skills are an advantage
    Flexibility to work varied shifts due to the nature of the business

    Bethanie Crisp

    Paid Media Manager

    Up to £40,000 DOE

    Do you follow fashion? Are you analytical? Do you follow social platforms? Our agency is growing and we are looking for a Paid Media Manager (PPC and Paid Social Manager) with experience of both Google AdWords (search, display, shopping and Youtube) and paid social (Facebook and Instagram) to join our team. You will be working with major fashion brands and retailers on their paid social and organics campaigns worldwide.

    Key Requirements and Responsibilities:-

    Understanding of custom audiences and lookalike audiences.
    Ability to generate and install the Facebook pixel, Dynamic products and all FB ads functionality.
    Oversee accounts on search platforms (e.g. Google AdWords, Bing)
    Be involved in keyword selection and audience targeting
    Monitor budget and adjust bids to gain better ROI Track KPIs to assess performance and pinpoint issues
    Produce reports for management (e.g. dashboards)
    Write attractive and concise copy for adverts
    Suggest and develop new campaigns across multiple channels
    Maintain partnerships with PPC ad platforms and vendors
    Find ways to reduce risk of click fraud
    Keep abreast of PPC and SEM trends
    Strong understanding and experience of bidding techniques (AutoBid, CPC, CPM, oCPM).
    Strong at statistical analysis, spreadsheets and reporting.
    Ability to navigate, schedule or generate reports quickly.
    Ability to multi-task and prioritize projects.
    Participate in forming effective paid search strategies
    At least 5 years’ experience in paid media
    Experience in multi-channel data analysis and reporting
    Knowledge of SEO and digital marketing concepts
    Working knowledge of analytics tools (Google Analytics, Tableau, WebTrends etc.)
    Understanding of HTML and XML is a plus Proficient in MS Office (particularly Excel)
    Excellent communication skills Analytical thinking with strong maths skills
    Agency background preferable Google AdWords and Facebook Blueprint certification a bonus.
    Love of fashion and retail
    Adspend management experience and strong sense of responsibility for client budgets.
    Fast implementation.

    Matthew Vohs
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