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    Retail Operations

    Events Assistant

    competitive

    We have been retained on an  exciting opportunity for a hard-working events assistant with a keen interest in the luxury sector and some proven event management experience to join a dynamic London team assisting and reporting to the Head of Events.

    This is a fantastic  opportunity for a proactive and initiative-driven individual looking to join the luxury sector working in a small team, and engaged in every aspect of the business with the main focus on the broad calendar of events that the business is involved in.

    Responsibilities

    • Assisting the Event Manager to manage and execute the annual calendar of events of over 50 events including dinners, lunches, receptions, seminars, breakfast briefings, report launches and the annual awards
    • Work closely with the communications and content team on the preparation of invitations and publicity materials
    • Manage RSVPs and curate guest lists where appropriate
    • Events each week on the progress of the event
    • Manage on-the-day setup and running of the event
    • Update the CRM database  Assist the senior team with sourcing, approaching and briefing speakers
    • Coordinate speaker and VIP guests’ requirements such as travel
    • Manage a range of smaller events from start to finish, taking full responsibility and overseeing all aspects of  event management, logistics, external suppliers, communications and guest lists: liaising with event venues; event sponsors
    • Post-event reporting and feedback gathering

         Experience

     

    • University degree educated or equivalent required
    • 6 months to a year event management experience
    • Excellent written, verbal and communication skills
    • Proven organisational skills
    • An interest in the luxury sector desirable
    • Must have strong proven knowledge of Microsoft Office, Outlook, Excel and Google Docs
    • Knowledge of social media, Mailchimp, Survey Monkey & Eventbrite
    • Organised, time-oriented, and able to work with and manage schedules and deadlines
    • Confident in building relationships with senior figures up to Board level
    • Strong communications skills, both written and verbal
    • Accurate with a meticulous attention to detail
    • Flexible, able to think quickly and solve problems in a calm and considered manner
    • Strong team player to work in a small, hardworking team

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    CONSULTANT
    Nicole Vohs
    Retail Operations

    Personal Assistant

    competitive

    We have been retained by our client whom are a growing and exciting Luxury brand whom have a newly created position for an experienced Personal Assistant duties include drafting emails and other communications, proactively prioritising and planning the diary and mailbox, ensuring scheduling and follow up of diary items, planning events and travel logistics, managing meetings and note taking, conducting desk research and other duties. Excellent writing, communication and organisational skills are paramount, with the ability to anticipate the administrative needs of a busy CEO and to work with integrity and discretion when dealing with confidential information. An interest in the business of luxury is an advantage.

    The applicant should have a strong understanding of Luxury and have the ability to work within a fast paced entrepreneurial environment with a demanding schedule consisting of press shows, meetings, corporate events, general diary management and raising the overall profile of the CEO.

     

      Key Responsibilities:

     

    • Attending events with the Owner/Creative Director and preparing presentations where possible
    • Screening phone calls, enquiries and requests, and handling them when appropriate;
    • Meeting and greeting visitors at all levels of seniority;
    • Event co-ordination, managing the RSVPs for events hosted by the CEO, RSVP to all business invitations as directed, managing guest lists, etc.
    • Managing the CEO’s databases; contacts, filing and retrieving documents and reference materials. Maintaining required records for the CEO, making sure essential data and records are kept securely.
    • Article research and sourcing where necessary.
    • Managing expenses.
    • Booking travel and accommodation for UK and overseas trips
    • Arranging the weekly team meeting and the quarterly board meeting, ensuring that all attendees are aware of details and that any relevant paperwork is produced, checked, co-ordinated and distributed in time. Accurately recording minutes of the meetings and distributing accordingly
    • Producing general correspondence to both internal and external stakeholders.
    • Organising and maintaining diaries and making appointments;
    • Dealing with incoming email and managing where possible on behalf of the Creative Director/Owner;
    • Carrying out background research on event venues and presenting findings;
    • Preparing documents, briefing papers, reports and presentations for meetings;
    • Organising and attending meetings and ensuring the manager is well prepared for meetings;
    • Liaising with High Net worth individuals, peers from other organisations and internal staff.

    Key Requirements:

     

    • Previous experience working within a fast paced fashion environment
    • Experience working for a high profile business owner
    • Excellent verbal, written  & interpersonal skills
    • Good knowledge of MS Office Packages with minimum intermediate level Excel skills.
    • Proactive and confident problem-solver with a ‘can do’ attitude and can work off their own initiative
    • Ability to work accurately under pressure and to tight deadlines, demonstrating excellent organisational skills
    • Evidence of being a proactive, self-starter who can manage changing priorities in a busy environment
    • Relevant qualifications

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    CONSULTANT
    Nicole Vohs
    Retail Operations

    Head of Communications (Fixed Term)

    Excellent

    A fantastic opportunity for a Communications Expert (Head of Communications) to join an established sector body on a fixed-term contract for the luxury Market covering all industries, the role will be responsible for devising, leading and delivering B2B comms campaigns reporting into the CEO of the business. Experience of public affairs policy and comms would advantageous with relevant experience and existing relationships with luxury, business and trade media contacts.

     

    Responsibilities

     

    Split between public relations and public affairs, the Head of Communications is equally adept at creating and ensuring the adoption of all corporate and public affairs narrative and messaging as they are leading campaigns and media engagement to drive awareness to the press and amongst other target audiences

    • Develop communication plans and strategies around a calendar of initiatives, launches and the Sector Luxury  Awards.
    • Write and evolve the Organisation  key messages, corporate narrative to reflect the organisation’s vision, strategy and membership offering including: policy and public affairs messages; the role of the Organisation within the luxury sector and wider UK business community and the work that it does for the sector on behalf of members.
    • The Head of Communications works closely with the CEO and Director of Public Affairs and International to develop integrated strategic communications that develop and articulate on policy issues facing the luxury sector including engagement with relevant government departments, fellow sector bodies and senior executives within Organisations  membership
    • Be responsible for the reputation of the business, financial and trade media, with a constant with media and press
    • Act quickly and tactically to increase share of voice around sector and wider businesses news and related sectors events as they happen.
    • Be first point of contact for media enquiries and interview requests; create briefing notes for interview, media meetings and speaking engagements.
    • Develop written materials - press releases, reports, messaging guidelines, Q&As, briefs, presentations and story pitches etc.
    • Implement an effective engagement plan for the CEO and senior executives – press, speaking opportunities and thought-leadership.
    • Work with the Content team to create content the business initiatives and events including filmed content/vox pops, programmes, brochures and other printed collateral.
    • Represent the business at events (including member, government and wider business)
    • Brief and manage external agencies and partners.

    Experience

    • You will combine a high level of judgement, professionalism and love of communications with the ability to use different strategies and channels to achieve communications goals.
    • Be passionate and knowledgeable not only about British luxury brands from a consumer perspective, but also the business of luxury and issues, challenges and opportunities facing the sector.
    • Be skilled in both communication strategy and operations.
    • Have excellent written communication skills and the ability to write clearly across different channels and for a variety of audiences.
    • Have excellent interpersonal skills and enjoy bringing people together – delivering the business communications objectives.
    • Have relationships with journalists across a variety of publications and the capability to develop and share new relationships to benefit the organisation and its executives.
    • Have up-to-date knowledge of the news and political landscape and issues facing the sector with the ability to assess the impact they have on the Luxury Sector, its business and its members.
    • Have a minimum of 8 years’ experience in an equivalent role preferably within the luxury sector or a trade association.
    • Content creation is an increasingly important activity for the organisation and the Head of Communications works alongside the Content team to increase the quality and reach of communications to create better awareness of activities across all owned and earned channels including the luxury daily digest, website and social media
    • Experience of working within a small team with a flat structure
    • Experienced in maintaining a tight budget and taking a hands-on approach to delivering campaigns.

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    CONSULTANT
    Matthew Vohs
    Retail Operations

    Head of Events

    £45 000

    A fantastic opportunity for an Senior Event Manager (Fixed Term) to join a luxury affiliate organisation responsible for collectively bringing together Luxury brand members across all industries staging major high profile events covering important topics and high profile networking gatherings. The role will be re reporting  into the CEO and also work with the business communications and content team on communicating, marketing, and PRing the events, identifying attendees and sourcing speakers. The successful candidate will be responsible for managing budgets, guest lists, liaising and identifying Key Note speakers.

     

    Responsibilities

     

    • Plan, manage and execute the annual calendar of events including dinners, lunches, receptions, seminars, breakfast briefings, report launches and the annual awards
    • Manage on-the-day setup and running of the event
    • Manage RSVPs and curate guest lists where appropriate
    • Work with the Head of Membership to identify opportunities for relevant event content and innovative event spaces from within the membership
    • Assist the senior team with sourcing, approaching and briefing speakers
    • Coordinate speaker and VIP guests’ requirements
    • Draw up and manage events budgets, including forecasting costs and budget reconciliation
    • Oversee all aspects of event management, logistics, external suppliers, communications and guest lists
    • Setting event timelines and project plans and communicating this to the rest of the team 
    • Responsibility for maintaining & negotiating venue barter agreements and relationships
    • Update the CRM system and assisting the communications team on updating event web pages
    • Assist the Walpole team with sourcing prospective members and sponsors
    • Post-event reporting and feedback gathering

    Experience

     

    • 6+ years’ event management experience
    • Conference and Awards event management experience 
    • Knowledge of Microsoft Office (Excel, PowerPoint, Word) and Google Sheets
    • Experience in managing large and complex event budgets 
    • Knowledge of using Mailchimp, SurveyMonkey, Eventbrite and Salesforce
    • Experience in managing and training junior staff
    • Previous experience working for a membership organisation
    • Previous experience working for a luxury brand
    • Previous experience working for a luxury brand
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    CONSULTANT
    Matthew Vohs
    Production & Technical

    Demand Planning Assistant

    £22,000 - £24,000

    We are working with a British cruelty-free cosmetics company, specialising in on trend make-up and nail products.
    They  are looking to recruit a Demand Planner Assistant covering forecasting and stock related planning within their own in house and overseas production. This is a fantastic opportunity for someone looking to develop their skills sets within Production for a growing and fast paced brand.

    Key Responsibilities:-

    Monitor stock levels and sales to assist in buying finished product, raw materials and components.
    Liaise closely with NPD team and BAA to keep on top of pending orders and delivery schedule.
    Weekly production planning taking capacity, limitations and logistical preferences into account.
    Attend daily progress meetings.
    Assist in analysis used for buying and production.
    Updating sales reports as sales info is received.
    Updating and distributing OOS reports and delivery fulfilment info to key retailers.
    Running Top 50 lines weekly and flagging any risks/opportunities.
    Regularly reviewing and updating supplier codes in all relevant documents.
    General maintenance and up-keep of databases and planning tools.
    Working with sales team to allocate out NPD amongst retailers.
    Helping to forecast sales for new launches.
    Assist in providing analysis and insights to make business decisions.
    Promotion planning.

    Key Requirements:-

    Have 1-2 years experience in a similar role.
    Enthusiastic and self-motivated.
    Educated to degree level.
    Faultless attention to detail.
    Excellent analytical skills and a love of Excel.
    Able to multi-task, prioritise and stay calm under pressure.
    Proactive and takes initiative.

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    CONSULTANT
    Matthew Vohs
    Digital

    Business Development Manager

    £45,000 - £55,000

    An exciting opportunity to join a leading high-end application, website development and bespoke business solutions organisation as a Business Development Manager.

    This role is integral to create new opportunities for the company and drive significant sales across the different arms to the organisation.
    Based in Northwood, you will be reporting directly into the Managing Director and be a fundamental driving force in facilitating new business opportunities across different sectors.

    Key Responsibilities: -

    Cold calling senior leads and establishing relationships with potential new clients and businesses through extensive networking.
    Contributing to the successful creation and implementation of business development plans.
    Undertaking research to identify market trends and targets as well as opportunities to partner with external organisations to reach new audiences.
    Helping to further develop the business’ presence in the market and explore ancillary avenues to expand the reach of the business’ network.
    Attend senior meetings across the country with internal and external senior stakeholders and new clients.
    Closing deals on a consistent basis; generate brand new leads, build a professional relationship and secure their ongoing business.
    Writing proposals on developing new business opportunities.

    Key Requirements: -

    A background in the digital and print publication arena is essential with a knowledge of software development.
    Self-motivated with superb initiative and a confident and approachable manner- both in person and over the phone.
    Strong organisational and time management skills.
    Excellent written and verbal communication skills.
    Enthusiasm, positive energy, and ability to maintain composure under pressure. 
    Ability to communicate effectively in technical and business environments with both colleagues and clients.
    Mobile, flexible and willing to travel (often at short notice).
    Professional, switched-on and articulate.
    A positive, friendly personality who will seamlessly fit into the team.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Nathan Shenker
    Buying, Merchandising & Sales

    Assistant Merchandiser

    £21,000 - £24,000

    We are working with an exciting travel brand; they’re based in a stunning office space in West London which is the creative hub of the brand. They are looking for an Assistant Merchandiser to join their team.

    A dynamic company that has seen significant international growth over the last 5 years and they continue to expand into new markets. They are an omni-channel retailer, taking orders online, through the call centre and physical retail stores in locations across Europe and North America.

    Key Responsibilities: -

    Stock Management.
    Managing Global commitment to ensure on time delivery, working closely with the buying teams managing the critical path.
    Supporting the Merchandiser with planning, WSSI management, OTB and range planning.
    Liaising with Freight Forwarders/warehouse teams to ensure stock availability. 
    Liaising with Direct Marketing team to ensure stock availability for launch ensuring correct stocks.
    Purchase order management. Ensuring purchase orders are raised in accordance to the agreed phasing and commitment.
    Ensuring that all key/core lines are fully stocked, suggesting repeat orders. 
    Providing a weekly summary of performance within areas of responsibility, relating to sales, stock, promotions and markdowns.
    Analysing sales patterns, trends and history. Makes commercial suggestions to influence future buys.
    Partner with the buying team to create seasonal strategies for departments relating to all KPI'S.
    Actively contributes ideas for in season trading.
    Analysis and tracking of Direct/Stores sales, stock movements and best sellers. 
    Works with buyers to manage the detail in the critical path to ensure availability of accurate information for the business.
    Participates in production planning and forecasting.
    Ensures systems accuracy for all live promotions.
    To support the Merchandiser in day-to-day duties as required and to deputise in their absence.
    Ensuring all cost price issues with third party brands are resolved to ensure invoices are processed correctly.
    Adhere to weekly order programme of all core lines in the business.
    Liaise with suppliers as required.
    Chase outstanding orders with suppliers and warehouse team.
    Deal with Airport consolidation centre to ensure stores have good deliveries.
    Being aware of the product ranges for full price stores and suggesting changes to improve performance by store.
    Undertaking store visits to understand store layouts, stockroom constraints, customer shop floor flow, and fitting of product onto the fixtures.
    Understanding the competitors monitoring their promotional activities.
    Assist the Merchandiser in the creation and maintenance of range plans/line detail by brand.

    Key Requirements:-

    Commercial awareness and understanding of the market.
    Planning and analytical skills.
    Advanced EXCEL skills.
    Proactive and positive approach to problem solving.
    Strong communication skills.
    A methodical / logical approach.
    Ability to handle heavy workloads and prioritise tasks.
    Works independently with effective time management.
    A flexible approach with an ability to take initiative and respond to changing priorities.
    Excellent written and verbal communication skills.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Matthew Vohs
    Production & Technical

    Production Assistant

    Up to £18,000

    This is a fantastic opportunity for someone with an interest in developing a career in ladies fashion to work closely with Sales, the Production team and the Head of Production at a leading supplier as a Production Assistant.

    Key Responsibilities:-

    Maintaining and updating new customer orders.
    Ordering of trims and fabrics, making sure all deliveries are on time and adhered to.
    Keeping up to date with the critical path.
    Liaising with internal design team, customers and factories.
    Creation of dockets (manufacturing orders).
    Raising of fabric purchase orders.

    Key Requirements:-

    A good knowledge of, and interest in, ladies fashion.
    Supply background is desirable.
    Computer literate – Excel, Word and Outlook.
    Excellent written and oral communication skills.
    Ability to use own initiative to prioritise workload.
    A willingness to learn.

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    CONSULTANT
    Nicole Vohs
    Production & Technical

    Garment Technologist

    Competitive

    Our partnered client, a large reputable supplier, has an exciting opportunity for a Garment Technologist to join their busy team.
    You will be responsible for managing the critical path, attending fit meetings and problem solving any quality issues.

    Key Responsibilities: -

    Working with Account’s for Primark, Penney’s, DP, Evans and Debenhams.
    Creating original size chart on the systems for customers grading rules and measurements.
    Sealing and pre-production garment technology processes.
    Liaising with designers, buyers, senior managers, suppliers and factories in Romania, Morocco, Turkey and UK and give general support to all team members within technical department.
    Liaising with in-house and factories machinist team to ensure samples are received on time and to standard.
    Attending fit sessions and provide technical advice when necessary.
    Collecting and organising sealed samples, graded specs, sketches and fit comments for production packs.
    Measuring garment samples and assess prior to fit meetings.

    Key Requirements: -

    Minimum 3 years’ experience in a similar job role.
    Ability to work as individual also as a team member working in a fast-paced environment.
    Ability to understand and work against critical path.
    Development of new blocks and fit.
    Experience in fit meetings.
    Able to work under pressure.
    Strong communicator.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Nicole Vohs
    Wholesale

    Wholesale Manager (US Market)

    £35,000 - £38,000

    An excellent opportunity to join an expanding Wholesale team as a US Wholesale Manager.
    You will be working closely with the Head of Wholesale to deliver the US sales strategy and drive revenue and performance across the US market and will be responsible for leading the US sales team and working with agents to ensure all targets are achieved.

    Key Responsibilities: -

    Working with the HoW to establish and execute a clear commercial strategy for the UK market to maximise wholesale revenue.
    Managing the UK sales team and working collaboratively with sales agents to achieve company targets for retention and growth.
    Proactively working with global wholesale managers to promote best practice and increase sales.
    Acting as a main point of contact for all UK agents.
    Tracking weekly sales and report actions on opportunities or risks.
    Working with HoW to develop seasonal strategies, incentives around events and holidays to ensure company’s targets are achieved.
    Ensuring the brand is well represented in stores and/or online and drive marketing opportunities.
    Working with events team and agents to run all UK showrooms.
    Delivering structured feedback to the design team and head of wholesale on collection performance.
    Liaising with visual merchandising teams to ensure brand guidelines are maintained across the UK stores.
    Stay fully informed of competitors and market trends.
    Monitoring seasonal and yearly performance, by delivering relevant reports and business reviews.
    Identify customer requirements and opportunities and coordinate with other departments to implement.
    Minimise lost sales or customer cancellations and coordinate, where necessary, with other departments to find solutions.
    Assisting with ad-hoc departmental projects.

    Key Requirements: -

    3 years’ experience in a similar role.
    Excellent organisation and administration skills with a keen eye for detail.
    Strong team management skills.
    Excellent communication and presentation skills.
    Keen to take ownership in a role with confidence and enthusiasm.
    Positive and inspiring team player and a confident communicator.
    Ability to manage multiple projects within tight deadline.
    Excellent market awareness and analytical skills.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Nicole Vohs
    Wholesale

    Wholesale Coordinator (US Market)

    £25,000 - £30,000

    An expanding contemporary jewellery brand is looking for a US Wholesale Coordinator that is based in the UK.
    You will be responsible for managing relationships with key agents, driving US sales for the jewellery and lifestyle brands. As well as signing off new accounts and reviewing repeat business alongside the Wholesale Manager.

    Key Responsibilities:-

    Driving sales across the US, working alongside agents to help them achieve sales targets set by the brand. 
    Working with US agents, having weekly calls based around sales and category performance.
    Prospecting new accounts.
    Optimising all categories to ensure we have good distribution across the US (in the agent’s territory).
    Manage and drive seasonal and ad hoc promotions.
    Check in on agent account visits. 
    Monitor pre-sale performance targets.
    Driving mid-season launches.
    Performing showroom visits and calendar management.
    Ensuring agents deliver show targets.
    Weekly sales updates as well as quarterly and seasonal reviews.
    Top 10 stockists – calls quarterly.
    Ensuring agents follow GDPR regulations.
    Sharing relevant product feedback to further develop the range.
    Reviewing repeat business.
    POS optimisation and signing off new accounts.

    Key Requirements:-

    2+ years’ experience in a similar role, ideally working in a fast paced fashion environment.
    Excellent organisation and administration skills with a keen eye for detail.
    Confident communicator with the ability to influence.
    Strong aptitude for relationship management.
    A real team player, willing to go above and beyond.
    Analytical skills and intermediate Excel knowledge.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Nicole Vohs
    Wholesale

    Key Account Manager

    £35,000 - £40,000

    We have a fantastic opportunity for a Key Account Manager to join a rapidly growing jewellery brand.
    As the selected candidate, you will manage relationships for new and existing house accounts, introducing new lines and ensure sales from existing ranges are optimised and prospecting new accounts in line with our brand. You will present collections to new and existing clients at client offices as well as our onsite showroom.
    You will also need to have contacts in the fashion, gifting or jewellery industry.

    Key Responsibilites:-

    Responsible for achieving set revenues and all other defined KPIs.
    Develop and optimise sales through an existing client base, whilst also highlighting, targeting and converting new accounts.
    Analyse account potential, track sales and report accordingly.
    Identify and develop market insight to source new partners.
    Present, promote and sell products/services to existing and prospective customers. 
    Support clients with the implementation of key promotional and marketing activity to generate sales growth and meet brand objectives.
    Negotiate terms, costs and conditions.
    Work with the Head of Wholesale to develop a sales strategy for key accounts globally.
    Work with all in-house teams to further grow key accounts (Design, Merchandising and VM).
    Respond quickly and effectively to accounts requests.
    Develop internal network and relationships to support key activity.
    Collaborate effectively and enthusiastically within the sales team.
    Assist with operations side of the business to ensure smooth process from order inputting to delivery.

    Key Requirements:-

    5 years proven account management or other relevant experience.
    Knowledge of how to range build.
    Understanding of current retail environment and how retail high street stores operate. 
    Innate sales skills with the ability to negotiate and influence.
    Entrepreneurial and results orientated mindset.
    Excellent communication with the ability to drive and influence both internal stakeholders and external business partners.
    Ability to create and deliver presentations tailored to the accounts needs.
    Ability to work under pressure within deadlines with excellent organisation and time management skills.

    Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
    By applying for this role you will be asked to consent to the V&C GDPR Policy.

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    CONSULTANT
    Nicole Vohs
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