About

A fantastic opportunity for a Communications Expert (Head of Communications) to join an established sector body on a fixed-term contract for the luxury Market covering all industries, the role will be responsible for devising, leading and delivering B2B comms campaigns reporting into the CEO of the business. Experience of public affairs policy and comms would advantageous with relevant experience and existing relationships with luxury, business and trade media contacts.

Responsibilities

Split between public relations and public affairs, the Head of Communications is equally adept at creating and ensuring the adoption of all corporate and public affairs narrative and messaging as they are leading campaigns and media engagement to drive awareness to the press and amongst other target audiences

• Develop communication plans and strategies around a calendar of initiatives, launches and the Sector Luxury  Awards.
• Write and evolve the Organisation  key messages, corporate narrative to reflect the organisation’s vision, strategy and membership offering including: policy and public affairs messages; the role of the Organisation within the luxury sector and wider UK business community and the work that it does for the sector on behalf of members.
• The Head of Communications works closely with the CEO and Director of Public Affairs and International to develop integrated strategic communications that develop and articulate on policy issues facing the luxury sector including engagement with relevant government departments, fellow sector bodies and senior executives within Organisations  membership
• Be responsible for the reputation of the business, financial and trade media, with a constant with media and press
• Act quickly and tactically to increase share of voice around sector and wider businesses news and related sectors events as they happen.
• Be first point of contact for media enquiries and interview requests; create briefing notes for interview, media meetings and speaking engagements.
• Develop written materials - press releases, reports, messaging guidelines, Q&As, briefs, presentations and story pitches etc.
• Implement an effective engagement plan for the CEO and senior executives – press, speaking opportunities and thought-leadership.
• Work with the Content team to create content the business initiatives and events including filmed content/vox pops, programmes, brochures and other printed collateral.
• Represent the business at events (including member, government and wider business)
• Brief and manage external agencies and partners.

Experience

• You will combine a high level of judgement, professionalism and love of communications with the ability to use different strategies and channels to achieve communications goals.
• Be passionate and knowledgeable not only about British luxury brands from a consumer perspective, but also the business of luxury and issues, challenges and opportunities facing the sector.
• Be skilled in both communication strategy and operations.
• Have excellent written communication skills and the ability to write clearly across different channels and for a variety of audiences.
• Have excellent interpersonal skills and enjoy bringing people together – delivering the business communications objectives.
• Have relationships with journalists across a variety of publications and the capability to develop and share new relationships to benefit the organisation and its executives.
• Have up-to-date knowledge of the news and political landscape and issues facing the sector with the ability to assess the impact they have on the Luxury Sector, its business and its members.
• Have a minimum of 8 years’ experience in an equivalent role preferably within the luxury sector or a trade association.
• Content creation is an increasingly important activity for the organisation and the Head of Communications works alongside the Content team to increase the quality and reach of communications to create better awareness of activities across all owned and earned channels including the luxury daily digest, website and social media
• Experience of working within a small team with a flat structure
• Experienced in maintaining a tight budget and taking a hands-on approach to delivering campaigns.

A fantastic opportunity for an Senior Event Manager (Fixed Term) to join a luxury affiliate organisation responsible for collectively bringing together Luxury brand members across all industries staging major high profile events covering important topics and high profile networking gatherings. The role will be re reporting  into the CEO and also work with the business communications and content team on communicating, marketing, and PRing the events, identifying attendees and sourcing speakers. The successful candidate will be responsible for managing budgets, guest lists, liaising and identifying Key Note speakers.

Responsibilities

• Plan, manage and execute the annual calendar of events including dinners, lunches, receptions, seminars, breakfast briefings, report launches and the annual awards
• Manage on-the-day setup and running of the event
• Manage RSVPs and curate guest lists where appropriate
• Work with the Head of Membership to identify opportunities for relevant event content and innovative event spaces from within the membership
• Assist the senior team with sourcing, approaching and briefing speakers
• Coordinate speaker and VIP guests’ requirements
• Draw up and manage events budgets, including forecasting costs and budget reconciliation
• Oversee all aspects of event management, logistics, external suppliers, communications and guest lists
• Setting event timelines and project plans and communicating this to the rest of the team 
• Responsibility for maintaining & negotiating venue barter agreements and relationships
• Update the CRM system and assisting the communications team on updating event web pages
• Assist the Walpole team with sourcing prospective members and sponsors
• Post-event reporting and feedback gathering

Experience

• 6+ years’ event management experience
• Conference and Awards event management experience 
• Knowledge of Microsoft Office (Excel, PowerPoint, Word) and Google Sheets
• Experience in managing large and complex event budgets 
• Knowledge of using Mailchimp, SurveyMonkey, Eventbrite and Salesforce
• Experience in managing and training junior staff
• Previous experience working for a membership organisation
• Previous experience working for a luxury brand

• Previous experience working for a luxury brand

An exciting opportunity for an International  Senior Sales Manager to join a large reputable womenswear supplier covering woven, printed and plain soft separates working with sustainable and organic products such as organic cotton, recycled polyester, EcoVero and organic linen garments with young fast fashion retail brands in Spain and looking to develop their presence in Europe.

Key Responsibilities: -  

Motivating and driving the team, ensuring targets are met.
Keeps track of team KPIs especially contribution and achieved gross margin.
Ensures a high level of pro-activity and urgency during the sales process.
Preparing Monday sales meetings and sharing retail feedback and newness relevant teams can trade from.
Selling styles to the customers and negotiating prices and delivery terms.
Able to re-negotiate terms if a problem arises.
Monitoring in-store performance and reacting promptly to rates of sales and customer feedback.
Trading within season and keeping the lead with emerging trends and fabrications.
Tracking orders and providing year on year on a customer bases for purpose of budget capacity planning.  

Key Requirements: -  

Min 6 years with excellent sales history in sales.
Managing margin and contribution efficiently.
Strong presentation and communication skills.
Able to negotiate with clients, suppliers and factories.
Training, motivating, coaching and influencing others.
Highly organised.
Able to build and maintain strong relationships.
Can easily coordinate with other departments.
Fluent in Spanish and English.

We are working with a British cruelty-free cosmetics company, specialising in on trend make-up and nail products.
They  are looking to recruit a Demand Planner Assistant covering forecasting and stock related planning within their own in house and overseas production. This is a fantastic opportunity for someone looking to develop their skills sets within Production for a growing and fast paced brand.

Key Responsibilities:-

Monitor stock levels and sales to assist in buying finished product, raw materials and components.
Liaise closely with NPD team and BAA to keep on top of pending orders and delivery schedule.
Weekly production planning taking capacity, limitations and logistical preferences into account.
Attend daily progress meetings.
Assist in analysis used for buying and production.
Updating sales reports as sales info is received.
Updating and distributing OOS reports and delivery fulfilment info to key retailers.
Running Top 50 lines weekly and flagging any risks/opportunities.
Regularly reviewing and updating supplier codes in all relevant documents.
General maintenance and up-keep of databases and planning tools.
Working with sales team to allocate out NPD amongst retailers.
Helping to forecast sales for new launches.
Assist in providing analysis and insights to make business decisions.
Promotion planning.

Key Requirements:-

Have 1-2 years experience in a similar role.
Enthusiastic and self-motivated.
Educated to degree level.
Faultless attention to detail.
Excellent analytical skills and a love of Excel.
Able to multi-task, prioritise and stay calm under pressure.
Proactive and takes initiative.

We are working with an exciting travel brand; they’re based in a stunning office space in West London which is the creative hub of the brand. They are looking for an Assistant Merchandiser to join their team.

A dynamic company that has seen significant international growth over the last 5 years and they continue to expand into new markets. They are an omni-channel retailer, taking orders online, through the call centre and physical retail stores in locations across Europe and North America.

Key Responsibilities: -

Stock Management.
Managing Global commitment to ensure on time delivery, working closely with the buying teams managing the critical path.
Supporting the Merchandiser with planning, WSSI management, OTB and range planning.
Liaising with Freight Forwarders/warehouse teams to ensure stock availability. 
Liaising with Direct Marketing team to ensure stock availability for launch ensuring correct stocks.
Purchase order management. Ensuring purchase orders are raised in accordance to the agreed phasing and commitment.
Ensuring that all key/core lines are fully stocked, suggesting repeat orders. 
Providing a weekly summary of performance within areas of responsibility, relating to sales, stock, promotions and markdowns.
Analysing sales patterns, trends and history. Makes commercial suggestions to influence future buys.
Partner with the buying team to create seasonal strategies for departments relating to all KPI'S.
Actively contributes ideas for in season trading.
Analysis and tracking of Direct/Stores sales, stock movements and best sellers. 
Works with buyers to manage the detail in the critical path to ensure availability of accurate information for the business.
Participates in production planning and forecasting.
Ensures systems accuracy for all live promotions.
To support the Merchandiser in day-to-day duties as required and to deputise in their absence.
Ensuring all cost price issues with third party brands are resolved to ensure invoices are processed correctly.
Adhere to weekly order programme of all core lines in the business.
Liaise with suppliers as required.
Chase outstanding orders with suppliers and warehouse team.
Deal with Airport consolidation centre to ensure stores have good deliveries.
Being aware of the product ranges for full price stores and suggesting changes to improve performance by store.
Undertaking store visits to understand store layouts, stockroom constraints, customer shop floor flow, and fitting of product onto the fixtures.
Understanding the competitors monitoring their promotional activities.
Assist the Merchandiser in the creation and maintenance of range plans/line detail by brand.

Key Requirements:-

Commercial awareness and understanding of the market.
Planning and analytical skills.
Advanced EXCEL skills.
Proactive and positive approach to problem solving.
Strong communication skills.
A methodical / logical approach.
Ability to handle heavy workloads and prioritise tasks.
Works independently with effective time management.
A flexible approach with an ability to take initiative and respond to changing priorities.
Excellent written and verbal communication skills.

Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
By applying for this role you will be asked to consent to the V&C GDPR Policy.

Do you follow fashion? Are you analytical? Do you follow social platforms?

We have partnered with a fantastic brand whom are recruiting a Paid Media Executive (PPC and Paid Social) with experience of both Google AdWords (search, display, shopping and Youtube) and paid social (Facebook and Instagram) to join our partnered client's team.
You will be working directly with the Marketing Department and agencies overseeing their paid social and organics campaigns nationwide.

Key Responsibilities:-

Understanding of custom audiences and lookalike audiences.
Ability to generate and install the Facebook pixel, Dynamic products and all FB ads functionality.
Oversee accounts on search platforms (Google AdWords and Bing).
Be involved in keyword selection and audience targeting.
Monitor budget and adjust bids to gain better ROI.
Track KPIs to assess performance and pinpoint issues.
Produce reports for management (dashboards).
Write attractive and concise copy for adverts.
Suggest and develop new campaigns across multiple channels.
Maintain partnerships with PPC ad platforms and vendors.
Find ways to reduce risk of click fraud.
Keep abreast PPC and SEM trends.
Strong understanding and experience of bidding techniques (AutoBid, CPC, CPM and oCPM).
Strong at statistical analysis, spreadsheets and reporting.
Ability to navigate, schedule and generate reports quickly.
Ability to multi-task and prioritize projects.
Participate in forming effective paid search strategies.

Key Requirements:-

At least 5 years’ experience in paid media.
Experience in multi-channel data analysis and reporting.
Knowledge of SEO and digital marketing concepts.
Working knowledge of analytics tools (Google Analytics, Tableau and WebTrends). Understanding of HTML and XML is a plus Proficient in MS Office (particularly Excel).
Excellent communication skills.
Analytical thinking with strong maths skills.
Agency background preferable Google AdWords and Facebook.
Blueprint certification is a bonus.

Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
By applying for this role you will be asked to consent to the V&C GDPR Policy.

We are working with a very successful and growing national and international in house design and development business for retail display, whom work with large retailers and brands in bringing their products to life.
They have a new opportunity for Prototype Engineer and QC Inspector who will be responsible for supporting the daily activity of our Prototype Workshop with builds for client sign off. Working with the Workshop Manager and Design teams to produce and develop prototypes from wood, metal and plastics.
The candidate will be required to work cross functional across the team to carry out QC inspection of orders placed with suppliers, mainly UK based with the potential for some Eastern Europe (EE) visits. The remit will involve working directly with Project Buyers and Technical Designers to check quality and report quality issues on production orders.

Key Responsibilities:-

Reporting in to Technical Design Manager.
Development of prototypes with the Technical Design team, feeding back changes and recommended improvements from a functional and manufacturing point of view.
Working with the Project Managers and Project Buyers to ensure prototypes are built on time and produced to budget.
Working closely with our UK supply base to ensure that the manufactured products meet company and customer requirements by means of visual verification and dimensional inspection techniques to approved drawings and specifications.
Assembling and building prototypes either from components supplied in or to both technical drawings and hand sketches using tools and suitable methods. This will involve the operation of key plastic machinery: CNC router, plastic laser cutter and hand tools; modification of metalwork using relevant hand tools and moderate electrical wiring / LED lighting for illuminated units.
Estimating the cost of producing prototypes in-house.
Travel to client’s premises when required to build and present prototypes.
Manufacturing and assembly of short run production units and where required using additional staff to support.
General support of the Workshop function, including collections and deliveries.
Supporting the Workshop Manager with small maintenance jobs for both the Workshop and Office buildings.
Working directly with the cross functional team of Project Buyers to check quality and report on quality issues on production orders placed in UK suppliers.
Producing QC reports for every factory visit, ensuring all quality issues and corrective actions are documented and reported.
Working closely with the UK supply base to ensure that manufactured products meet company and customer requirements by means of visual verification and dimensional inspection techniques to approved drawings 7 specifications.
Ensuring you are working to the most up to date mechanical drawing specifications and supporting documentation.
Reviewing drawings and specifications on new projects to establish and highlight any potential problems such as level of finish, critical dimensions, etc. Reporting concerns to the Project Buyer and assisting in rectifying any issues.
Inspecting prototypes and first off samples from production tooling, reporting back to the Project Buyer and Technical Designer and briefing the supplier’s quality personnel on the critical items to be checked during the production run.
Assisting with the building of first off units, working with Technical Designers to spot any potential long-term quality issues at an early stage.
Monitoring the factory’s QC procedures to ensure they are providing adequate quality inspections on each project and performing spot checks during production runs in line with the quality standards.
Supporting the EE QC function on occasions by travelling to EE suppliers to check quality and produce QC reports on production orders.

Key Requirements:-

2+ years working in an engineering role.
College Degree, Diploma or HND in an Engineering discipline.
Excellent attention to detail.
An understanding of process flow and relevant manufacturing processes with strong technical awareness.
Practical with a positive approach and the ability to problem solve and think laterally.
Flexible with working hours, available to travel UK wide & on occasion, to EE.
Computer literate with a good user’s level of Microsoft packages including Word and Excel.
Good communicator, able to get ideas across and manage expectations in a non-confrontational manner.
Self-disciplined with good time management.
Full UK driving licence.

Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
By applying for this role you will be asked to consent to the V&C GDPR Policy.

We are working with a luxury manufacturer of high end bespoke lighting whose clients include boutique hotels, restaurants. The successful organisation is looking for an established Sales Manager for the UK responsible for driving sales, expanding the existing customer base, managing Nationwide agents and developing new sales channels as the company looks to aggressively targets to develop their sales across the UK and London in particular.

Key Responsibilities: -

Overseeing, implementing and developing an effective sales strategy to achieve company targets.
Seeking out new opportunities to develop untapped sales streams.
Managing the agent and distribution network across the UK with a strong focus on London ensuring sales targets ad KPI’s are met.
Develop excellent customer relationships in person, constant telephone calls, face to face meetings and other sales activities.
Expanding the distribution network through agents, dealers, trade clients and other customer bases.
Driving new products into existing and new markets.
Attending national trade shows and some international trade shows where required to support UK sales.
Producing monthly sales reports.
Ensuring a high level of customer retention, focus and satisfaction.
Consistent London and UK travel.

Key Requirements: -

Strong understanding of the luxury bespoke environment.
A minimum of 8 years’ experience of developing a sales region increasing, customer retention and sales channels.
Have an ambitious attitude and have the vision to make the UK sales grow under your leadership.
You must be an enthusiastic, organised person with a passion for design and will relish the chance to operate in a successful luxury, design led company.
Proven track record of driving and closing sales.
Strong presentation, communication and negotiation skills.
An outgoing personality with great interpersonal skills.
Good project management.
Excellent knowledge of Microsoft Office and a CRM database.

Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
By applying for this role you will be asked to consent to the V&C GDPR Policy.

We are working with a fantastic formal menswear brand, based in central London, whom are looking for a Sales Account Manager to cover Independent accounts throughout the UK and Ireland.
This successful individual will be responsible for the managing of day to day sales, servicing all existing accounts and tasked with opening new accounts across the UK and Ireland.

Key Responsibilities:-

To manage and run the day to day sales of independent stores in the UK and Ireland.
To service all existing accounts and assist with any queries these accounts may have.
Arrange and hold customer meetings in both Borehamwood and London offices.
Resolve customer complaints by investigating problems and developing solutions.
Where necessary, visit current customers and potential customers stores and maintain a good rapport with the owners, managers and buyers.
Obtain and process orders and organise the dispatch of goods from the Warehouse.
Manage the return process and discuss with accounts/logistics when credit notes need to be issued.
Liaise with house agents assist them with sufficient tools to help their day to day role (Weekly Stock Lists, Photos and Samples).
Physical stock checks to be taken and maintained.
Full ownership of available stock deliveries (shipping and delivery dates). 
Ensure samples are with agents and records kept in a timely manner of shipments.

Key Requirements:-

2-3 years’ experience of working within account management.
The ability to research and establish new accounts, clients and agents in the UK.
The ability to work towards set targets.
Excellent understanding of customer account details and current situations.
Full Driving license required.
Positive and energetic with a desire to succeed.
Good communication skills both written and orally.

Due to the anticipated interest in this role, only shortlisted candidates will be contacted.
By applying for this role you will be asked to consent to the V&C GDPR Policy.